LushSkin 90 Day Money-Back Guarantee
We have absolute confidence in providing you with the best at-home IPL Laser Hair Removal Handset in the world. That’s why we’re proud to offer our day 90-day 100% Money-Back Guarantee.
In the unlikely event that you don’t see results, simply return your handset and we’ll give you 100% of your money back. Now you can get silky, smooth skin without the worry.
Please read and understand our terms and conditions below.
1. To be eligible to claim a refund, individuals must have purchased LushSkin's Laser Hair Removal Handset from www.LushSkinOfficial.com between 9.00am EST 1 August 2019 and 11.59pm EST on 31 December 2020.
2. On the day your order is delivered, email a customer care representative at [email protected] a blank email with the subject header "90 Day Money-Back Guarantee".
3. Try our Handset for at least 70 Days from date of purchase, but for no more than 90 days. If you are not completely satisfied by the performance of our Handset, email a customer care representative via the same email chain sharing your review and money-back request.
4. Once approved, return the our Handset (in its original packaging) via a trackable mail service to the address provided by our customer care representative.
5. Incomplete, indecipherable or illegible claims will be deemed invalid.
Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.
6. Once returned, our Handset's purchase price will be refunded to you.
7. Incomplete, indecipherable or illegible claims will be deemed invalid.
8.Real postage costs for the sending and return of our Handset are the full responsibility of the Claimant and will not be refunded.
9. Once returned, our Handset's purchase price will be refunded to you.
The greatest determining factor for a successful treatment is simply using it consistently, as advised, and for the recommended period of time.
For those who are not consistent with their treatments, their results will reflect this. We cannot control how often you use your handset or how the handset is used.
Please ensure that the detailed User Guide is thoroughly read and understood. If the handset has not been used correctly, and as instructed, the refund will not be approved.
We reserve our right to reject a refund in the event that we are not satisfied, (acting reasonably) with the supporting evidence you provide to us.
Postage costs and the process of sending the handset back to us (once approved by our Results team) is the full responsibility of the claimant, and return postage costs will not be refunded.
We advise to return the handset via trackable mail. We cannot guarantee that all return items will reach us, unless tracked.
*We ask all customers to allow up to 2 business days for the return to be processed, once it has arrived at our warehouse*
Taken progress pictures, and LOVE your results? We’d love to see them, and give you a little something for sharing. Please send your images to [email protected] with your order number, to claim your gift - from us, to you. 😊
*Purchases made on the LushSkin Classic between the 16th of September and the 22nd of October will still be valid for our money-back guarantee.