SHIPPING & HANDLING

SHIPPING COST & DELIVERY TIME


United States 

Standard: FREE 5-9 Business Days (possible delays due to Covid19)

Express: 2-5 Business Days (possible delays due to Covid19)


United Kingdom

Standard: FREE 5-9 Business Days (possible delays due to Covid19)

Express: 2-5 Business Days (possible delays due to Covid19)


Canada

Standard: FREE 5-9 Business Days (possible delays due to Covid19)

Express: 2-5 Business Days (possible delays due to Covid19)


Europe

Standard: FREE 5-9 Business Days (possible delays due to Covid19)

Express: 2-5 Business Days (possible delays due to Covid19)


Australia

Standard: FREE 2-5 Business Days (possible delays due to Covid19)

Express: 1-3 Business Days (possible delays due to Covid19)


New Zealand

Standard: FREE 4-6 Business Days (possible delays due to Covid19)

Express: 2-3 Business Days (possible delays due to Covid19)


Rest of World

Standard: FREE 5-12 Business Days (possible delays due to Covid19)

Express: 4-6 Business Days (possible delays due to Covid19)


HANDLING

All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. LushSkin is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and LushSkin will assist as much as possible to trace a missing parcel. LushSkin is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.


TRACKING YOUR ORDER

To track your order, go to menu and click 'Track Your Order'.


SHIPPING ENQUIRIES

Please direct any shipping related inquiries to [email protected]


90 DAY MONEY-BACK GUARANTEE

LushSkin is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please go to the menu and click '90 day money back guarantee'.


REFUNDS & RETURNS

LushSkin will offer a full refund on our Handset if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our Handset. If you wish to return your Handset, please email us at [email protected]